1. Introduction

Kemple Financial distributes a variety of financial products and services to you through its network of independent registered representatives, investment adviser representatives, and insurance agents. We have always valued the trust our customers have placed in us and are committed to the responsible management, use, and protection of our customers' personal data. We are proud of our privacy and confidentiality practices, and we want you to know how we protect your data.

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This Online Privacy Policy identifies the ways Kemple Financial and its affiliates collect, store, use, disclose, and protect your personal data. Personal data, also known as personal information, personally identifiable information (PII), or sensitive personal information (SPI), is any information that can identify a person.

You agree to the practices regarding your personal data outlined in this policy when you use Kemple Financials online services (https://www.kemplefinancial.com, Client360°, Investor360°).
 

2. Data We Collect About You

We may collect data when you use or enroll in Kemple Financials online services, including some types of personal data. Examples of personal data include your name, address, email address, telephone number, social security number, and internet protocol (IP) address and/or domain, as well as other data you may provide us related to a financial product or service; these include, but are not limited to, investment preferences, demographic information, or financial information. We may also receive your contact information from a third-party website regarding requests about financial products and services on that website. For Kemple Financial clients, we will ask you for contact information to provide you with secure online account access. We may collect and maintain information about your account, online account activity, online services, products requested, and usage of our website and applications.
 

3. Use/Sharing of Your Personal Data

We will use your personal data to provide information, products, or services you request in Kemple Financials online services; to verify your identity when accessing these services; to compare information for accuracy and verify our records; or to detect and prevent fraud or other criminal activities.
 

We may share some of your personal data with other entities that perform services for Kemple Financial and are authorized to use your personal data to support our business operations. We may also share some of your personal data as permitted or required by law or as authorized by you.
 

4. Storage/Protection of Your Personal Data

To protect the privacy and security of personal data, we have designed and maintain administrative, technical, physical, and operational safeguards. Given the open nature of the internet, however, your personal data may be transmitted without security measures over networks connecting you to Kemple Financials systems and may be accessed and used by parties other than those for whom the data is intended. To safeguard against unauthorized access, Kemple Financial employs secure network architectures, such as encryption techniques, firewall barriers, authentication protocols, and intrusion detection.
 

5. Cookies

A cookie is a text file that is stored by a web browser on a user's machine. Websites use cookies for authentication, storing website/information preferences, and other browsing information that can help the web browser while accessing web servers. Kemple Financial uses cookies and similar technologies to track usage of the website and to address security issues. We may also use cookies to store your preferences relating to the use of our website. If you do not want to allow our website to place a cookie on your computer, you can change your browser's settings to deny cookies; however, this may affect your experience with certain features of our website. Our websites do not respond differently when accessed by a browser that uses a do-not-track signal or similar mechanism.
 

6. Social Media

We provide additional information about Kemple Financials products and services on our social media sites such as Facebook, LinkedIn, and Twitter. Information shared on these social media sites is accessible to all participants; therefore, you should never post any personal data.
 

7. Personal Data on Children

We respect the privacy of children; therefore, we do not invite children to visit Kemple Financials online services nor do we intentionally collect or use personal data from children under the age of 13. For more information on the Children's Online Privacy Protection Act (COPPA), please visit the Federal Trade Commission website at www.ftc.gov.
 

8. Updating/Correcting Your Personal Data

If your personal data or account information is incomplete, inaccurate, or outdated, please contact your financial advisor or Kemple Financial at 413-507-3600.
 

9. Questions About Your Privacy

Please email us at bkemple@cfnmail.com if you have any questions or concerns regarding this policy
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10. Updates to This Online Privacy Policy

This policy is subject to change and should be reviewed periodically. Changes to this policy will go into effect when the revised policy is posted to our websites.

 

At Kemple Financial, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you interact with our website, services, or communicate with us via text messaging (SMS).

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1. What Personal Information We Collect

We may collect the following types of personal information from you:

· Contact Information: Your name, email address, mailing address, and phone number when you fill out forms, request information, or contact us.

· Communication History: Records of your conversations with us, including emails, phone calls, and SMS text messages.

· Technical Data: IP addresses, browser types, and website usage data collected via cookies to help improve your website experience.

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2. How Personal Information Is Used

We use the information we collect to:

· Provide, operate, and maintain our services.

· Respond to your inquiries, support requests, and questions.

· Send you operational updates, transactional notifications, and text messages that you have requested or consented to receive.

· Improve our website layout and customer service experience.

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3. Who Personal Information Is Shared With

We do not sell, rent, or lease your personal information to third parties. We only share your data with trusted service providers who assist us in operating our business and serving you (such as our communications platforms), and only to the extent necessary to perform those services.

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Mobile Information and SMS Consent Non-Sharing:

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SMS consent and phone numbers collected for text messaging purposes are strictly confidential. This information will not be shared with third parties or affiliates for marketing or promotional purposes under any circumstances.

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4. Opting Out of Text Messaging

If you have consented to receive SMS messages from us, you can opt out at any time. Simply reply STOP to any text message you receive from us to unsubscribe. After replying STOP, you will no longer receive text messages from that specific number unless you opt back in.

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5. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."

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SMS Terms & Conditions

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SMS Consent Communication:

The information or Phone Numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

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Types of SMS Communications:

If you have consented to receive text messages from Kemple Financial, you may receive messages related to the following:

Conversation external

Example: "Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from (Brand Name) at any time."

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Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your [appointments/billing, etc.]..

Example: "Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."

 

Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

 

Opt-In Method:

You may opt in to receive SMS messages from Kemple Financial in the following way:

Verbally, during a conversation

 

Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

 

Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at www.kemplefinancial.com

 

Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

 

Standard Messaging Disclosures:

Message and data rates may apply.

You can opt out at any time by texting "STOP."

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For assistance, text "HELP" or visit our pages https://www.kemplefinancial.com/privacy-policy  which contain our Privacy

Policy & Terms & Conditions.

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Message frequency may vary

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